Customer Service Staff Training Program-English-Spanish

University of Minnesota’s Customer Service Staff Training Program available in English and Spanish

Why is Customer Service Training Important?

Robert Zuniga and Cynthia Messer discuss Customer Service and Customer Service Staff Training

Cynthia Messer is an Extension Professor with the University of Minnesota Tourism Center and developer of the Ät Your Service: Working With Multicultural Customers” Staff Training Curriculum (English/Spanish)

 

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+Robert Zuniga. is an “Authorized Infinite Banking Practitioner”, an Entrepreneur and a Performance Facilitator. Check out the "I Love Family Banking" based here in the Charlotte, NC Area. Robert's specialty is Education-Based Marketing and his appreciation of Social, Cultural and Technical Trends provide a point of view sure to get you thinking and more importantly, doing.

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